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QUESTIONS
GENERAL INFORMATION
Homeland Waste offers residential trash and garbage pickup services in many of the communities in North Texas. We know you have a choice when it comes to residential trash pickup and that is why we offer low prices and dependable service.
In order to provide our customers with the best quality of service, we ask that you take a moment to review the following guidelines. Our basic rate is for normal household waste only. All bags should be placed in an area that is easily accessible. Collection Times: Make sure all trash is securely in bags and out to be picked up by 6:00 a.m. on your day of service. Garbage Collection: Bagging ALL trash eliminates any chance for "fly away" trash or unexpected spillage of an open container into your yard. We take pride in leaving your property as clean as possible, and we can do that with your help of bagging all trash and not putting loose items in the bin. To reduce the chance of bags tearing, please consider the weight of your bags (no more than 25 pounds) when disposing of papers, magazines, grass or other items that may cause a tear in the trash bag. Please call in advance for any heavy or bulky items. Empty boxes must be broken down. For sanitary reasons, pet feces and/or waste should be sealed or tied in double plastic bags. If you are considering residential trash pickup, then please sign up now or contact us and we will be happy to answer any questions. We strive to provide the best service possible to each and every customer. |
NOT ALLOWED ITEMS
Car batteries, tires, pool chemicals, oil, oil filters, drums, tanks, paint, refrigerators, air conditioners or any other special waste are not allowed to be thrown away as solid waste. No dirt, rock, brick or concrete is allowed in your
receptacles or bins. PROHIBITED ITEMS
The following items are prohibited: Motor-driven vehicles, Fuel tanks, used oil filters or other devices that use to contain petroleum-based compounds such as gasoline, fuel oil, hydraulic fluid, lubricants, or other chemicals, Debris from non-hazardous chemicals, asbestos Sandblast, grit and non-liquid paint wastes, Infectious or hospital waste, High-pH and low-pH materials, Spent filter media residue, Hazardous waste, Lead acid batteries, Pesticides or other home use chemicals, Items containing chlorofluorocarbons (CFCs), Tires Large appliances such as ovens, dishwashers, refrigerators, air conditioners, etc.
FAQ'S
What areas do you service?
We service the unincorporated areas of North Texas. What time does my trash need to be out? Please have your trash out by 6 am on your designated trash day. What if I got my trash out late? If our crew has already been down your street, you will have to bring the trash back in until next week. If we turn around due to your failure to set your trash out on time, you may be charged an additional fee. What are my payment options? You may pay your bill with: personal checks, money orders or Mastercard & Visa (credit or debit cards). You can set us up as a vendor on your online banking, you can sign up for our Auto Pay program (which debits your credit card) or mail in the payment. How do I keep my toters clean? The best way to keep the containers clean is to bag all of our garbage and pour all liquids down the sink before tossing the container in the trash. If the toters get smelly you can put some bleach & water in the bottom of an empty container and let it sit overnight. Rinse and air dry. What should I do if my pick up is missed due to weather? You may be notified of an alternate day for collection, or look on our website for updated information. If it is not possible to collect in the same week. All material will be collected the next week on your normal scheduled collection day. STATEMENT
This offer is valid only for new residential service customers and is restricted and subject to our terms and conditions. If you have any question concerning whether you are located within the service area, please contact a Homeland Waste representative at 972-454-9005. Homeland Waste Management LLC reserves the right to cancel any service that is not within its service area. Trash service requires a service commitment and a valid credit or debit card. All trash service and use of this website is subject to our Terms and Conditions. Please review the terms and conditions for the conditions of this offer. Service is generally available in the unincorporated areas of SW Greenville, Princeton, Lone Oak, Quinlan, Caddo Mills, Royse City, Fate, Rockwall, Farmersville, Josephine, Wylie and Copeville. If you do not see your area listed, call our office to see if you are in our service area.
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